Terms of Service

These PostRewards terms of service form a legal agreement between you (“you”) and An Post, a company incorporated in Ireland and registered at General Post Office, O’Connell Street Lower, Dublin 1, D01 F5P2, with company number 98788, (“we” or “us”) that governs your use of the PostRewards customer loyalty scheme The PostRewards customer loyalty scheme (“the Service”) allows you to register your Post Reward Card on the website www.postrewards.ie and open a PostReward account. Once your PostReward Card has been registered, you may present it to be scanned by Post Office counter clerks when you are carrying out certain transactions at Post Offices. A number of points will be credited to your Account depending on the transaction being carried out. You will then be able to use the points credited to your Account to obtain Rewards from the Site.
Please read these Terms carefully. The provision and availability of the Service by us, and your use of the Service, is subject to and conditional on your compliance with these terms. By ticking the “I agree to the PostRewards Terms of Service” or otherwise using the Service, you acknowledge and agree that you have read, understood and agree to be bound by these terms of service which are, the An Post Web Policy, the An Post Data Privacy Statement, The Rewards Terms of Service and the An Post Cookie Policy (collectively the “Terms”) and any other applicable terms displayed on the Site. Capitalised terms used in these Terms have the meanings specified in clause 1 below or elsewhere in these Terms.
1 Definitions
In these Terms:

  • “Account” means the user details that you register with postrewards.ie to enable you to use the Service. To open an Account, you must supply, at a minimum, your first and last names, email address and Post Reward Card Number. Your email address will be your user name and you will also be asked to create a password. Your username together with your password will enable you to log-in and to use the Site.
  • “Content” means all content, material and other information made available on or through the Site;
  • “Post Reward Card” means a barcoded plastic card available to An Post customers free of charge at Post Offices nationwide.
  • “Retailer” means a third party provider of goods and /or services who has agreed to accept the presentation of post reward Vouchers as full or part payment for the obligation to provide goods and /or services to Post Reward members.
  • “Reward” means an offer to download Vouchers redeemable against services, products and offerings of Retailers to users of the Site in accordance with any terms as may be contained on the face of the Voucher and or on the Site at the time of the promotion of the Reward.
  • “Site” means the website www.postrewards.ie.
  • “Voucher” means a PostReward voucher issued by the Site to you on behalf of the Retailer which entitles you to redeem specified products or offers from a specified Retailer in accordance with the terms of the exclusive offer or promotion.

2 Registering to Use the PostRewards Service
2.1 You are required to register on the Site to use the Service which includes setting up an Account. As part of the registration process you expressly agree to comply with the Terms.
2.2 When you register with us you must provide truthful, accurate and complete registration information. It is your responsibility to update that information if it changes.
2.3 Each registration is for a single user only. To use the Service and download a Voucher you must be over 18 years of age or over. We do not permit anyone other than you to use the PostRewards Service using your user name and password. We also do not permit multiple users to access the Service using a single user name and password. You must treat your password as confidential and you must not disclose it to any third party. You are responsible for preventing such unauthorised use and for the results of any unauthorised use. If you believe that there has been unauthorised use of your user name and / or password, you must notify us immediately by contacting us on email info@postrewards.ie
3. Information About You and Your Data
3.1 We process personal information about you in accordance with: (a) your instructions which are provided by you to us when you use the Service; and (b) the Post Data Privacy Statement and the An Post Cookie Policy. Please review these documents so that you understand how we process your personal information. By agreeing to these Terms, you consent to such processing and you warrant and agree that all personal information provided by you is truthful, accurate and complete.
3.2 By accepting terms and conditions of the site you agree to be contacted by An Post regarding offers and services provided by us.
4. Right to Use
4.1 Subject to and in accordance with the Terms we hereby grant you a personal, non-exclusive, non-transferable, non-sub licensable, revocable, limited right to access and use the Service solely for the purpose of availing of offers and promotions, viewing the status of your Account and for such other purposes for which we make the Service available from time-to-time. You shall use the Service at all times in accordance with the instructions and directions set out on the Site from time-to-time.
4.2 All rights in the Service that are not expressly granted in these Terms are hereby expressly reserved to and by us and our licensors.
5. Nature of the Service
5.1 PostRewards enables you to download Vouchers redeemable against selected promotions, products and offers of Retailers, view the number of points allotted points credited to your Account and view copies of vouchers previously downloaded. We may enable additional features in the future.
5.2 All offers and promotions will be subject to terms and conditions of the Retailer exclusive to the specified offer or promotion and An Post has no liability to you in respect of the terms of these offers. These terms are available to be viewed by you prior to selecting/downloading your Voucher. Please view and accept these conditions before redeeming your Voucher.
5.3 If you avail of Vouchers on the Site, the Retailer and not An Post is:-

  • a) The provider of the Voucher Products
  • b) Solely responsible for redeeming any Voucher you download; and
  • c) Solely responsible for supplying the Voucher service/products themselves.

6 Intellectual Property Rights
6.1 We are the owner or the licensee of all copyrights, trade marks, service marks, logos, database rights and other intellectual property rights, whether registered or unregistered, in or otherwise applicable to the Service, and all Content that we make available through the Service. The Service and the Content are protected by copyright, database, trade mark and related intellectual property rights laws and treaties around the world. All such rights are expressly reserved by us and our licensors.
6.2 Except as expressly provided in these Terms, nothing contained herein shall be construed as conferring on you or any third party any licence or right, to use or otherwise exploit the intellectual property rights in the Service or any of the Content without our express prior written consent.
7. Availability of the Service
7.1 We shall use commercially reasonable endeavours to make the Service available to you. However, as further specified in clause 8 and to the extent permitted by applicable law, we do not represent or warrant that the Service will be error-free, accurate, reliable, up to date, free of viruses or other harmful components, or that defects will be corrected or that it will always be accessible. Your access to and use of the Service may be occasionally restricted to allow for repairs, maintenance or the introduction of new functionality or services.
7.2 As further specified in clause 8 and to the extent permitted by applicable law, we will not be liable for any loss or damage caused by hacking, a distributed denial-of-service attack, viruses or other technologically harmful material that may infect, damage or affect the use of your computer or similar device, equipment, programs, data or other material due to your use of the Service or otherwise relating to your accessing or downloading of any Content.
7.3 Any of the Content on the Site may be out of date at any given time, and we are under no obligation to update such Content or to otherwise keep it current.
7.4 You are responsible, at your own cost, for procuring your own equipment, Internet access and making all other arrangements necessary for you to have access to our Site and Service.
8. Third Party Links
8.1. We are not liable or responsible for the third party content on the Site.
8.2. Where the Site contain links to other sites and resources which are provided by third parties, these links and resources are provided for your information only and you access them at your own risk. We are not liable or responsible for the content of third party sites or resources.
9. Our liability
9.1 The Service is provided on an “as is” and “as available” basis. To the extent permitted by applicable law, and subject to clause 9.5, the Service and the Content are provided without any guarantees, representations, conditions, warranties, covenants or commitments as to their accuracy, completeness, adequacy, reliability, fitness for a particular purpose, non-infringement or otherwise, and your use of the Service and the Content is at your own risk.
9.1 Subject to clause 9.5 and to the extent permitted by applicable law, we hereby exclude all implied warranties, representations, conditions and other terms in respect of the Service and its Content, whether implied by statute, common law, the law of equity, course of dealing, trade use or otherwise.
9.2 To the extent permitted by applicable law and subject to clause 9.5, we hereby exclude our liability, whether in contract, tort (including negligence), breach of statutory duty, misrepresentation or otherwise, even if foreseeable, for any:

  • 9.2.1 indirect, special or consequential loss or damage;
  • 9.2.2 wasted expenditure;
  • 9.2.3 loss of income or revenue;
  • 9.2.4 loss of business;
  • 9.2.5 loss of profits or contracts;
  • 9.2.6 loss of anticipated savings;
  • 9.2.7 loss or corruption of data; and
  • 9.2.8 loss of goodwill,

in each case arising under or in connection with: (i) the use of, or inability to use, the Service; or (ii) the use of or reliance by any person on any Content on, or accessible through, the Service; or (iii) otherwise arising in connection with An Post’s provision of the Service.
9.3 Subject to clauses 9.3 and 9.5 and to the extent permitted by applicable law, our total aggregate liability in respect of your use of, or otherwise arising in respect of, the Service (including all Content), or otherwise in connection with these Terms, whether in contract, tort (including negligence), breach of statutory duty, misrepresentation or otherwise shall not exceed the sum of one euro (€1).
9.4 Nothing in these Terms excludes or limits our: (i) liability for death or personal injury arising from negligence; (ii) liability for fraud; (iii) liability for fraudulent misrepresentation; and/or (iv) liability which cannot by applicable law be excluded or limited.
10 Subject to Suspension and Termination
10.1 You may at any time terminate your use of the Service by ceasing to access and use the Service. In any event, we reserve the right to close your Account and subject to clause 10.4, delete all data associated with it if you have not used the Service for a prolonged period. You are responsible for keeping copies of all your information stored in your Account as we are under no obligation to retain this on your behalf after we close your Account.
10.2 We may at any time terminate your access to and permitted use of the Service by giving you at least 30 days’ prior written notice by email (which notice may also be displayed on the Site). Your access to and permitted use of the Service will cease on the date specified in the notice.
10.3 Notwithstanding clause 10 .2, we may suspend or terminate your access to and permitted use of the Service immediately by giving notice in writing by email (which notice may also be displayed on the Site) to you if:
10.3.1 you are in breach of these Terms;
10.3.2 we are required to do so by any governmental, judicial or regulatory authority; or
10.3.3 we determine that the provision of the Service in accordance with these Terms is or may be contrary to applicable law.
10.4 The termination of your use of the Service will be without prejudice to the rights and remedies of either party which may have accrued up to the date of termination, all of which are expressly intended to survive. We may close your Account following the termination of your use of the Service for whatever reason; provided however, that we may retain information associated with your Account to the extent permitted and/or required by applicable law.
10.5 Upon the termination of your use of the Service for any reason whatsoever, any rights or licences granted to you under or pursuant to these Terms will cease to have effect. Any provision which expressly or by implication, is intended to come into or remain in force on or after termination of your use of the Service will continue in full force and effect.
11 Force Majeure
11.1 We will not be in breach of these Terms or liable for any failure or delay in performance of any obligations under the Terms (and the date for performance of the obligations affected will be extended accordingly) as a result of a Force Majeure Event.
11.2 If a Force Majeure Event continues for longer than 15 days we may immediately terminate your right to access the Service by giving you written notice in accordance with clause 16.2
11.3 In this clause 11.3 “Force Majeure Event” means any event outside our reasonable control affecting our ability to perform any of our obligations under these Terms including, act of God, fire, flood, lightning, act of terrorism, riot or civil commotion, strikes, locks outs and industrial action, failure of supplies of power, fuel, transport, equipment, raw materials or other goods or services.
12 Variation of Terms
12.1 We may from time-to-time add to, change or remove any part, term or condition of these Terms without prior notice to you, by posting a revised version of these Terms on our Site. It is your responsibility to check these Terms periodically for changes. By continuing to use the Service after you are notified of such updated Terms you indicate your acceptance of such changes.
13 Documents Incorporated by Reference
13.1 These Terms together with any terms, conditions and notices contained on, or which are accessible from, the Site, including without limitation, the An Post Privacy Statement, an Post Cookie Policy and the An Post Website Terms all apply to your use of the Service.
13.2 These Terms and the documents referred to in clause 13.1 constitute the entire agreement with respect to your access to and use of the Service.
14 Severance and Waiver
14.1 If any provision, covenant or obligation contained in these Terms is void, voidable, illegal or otherwise unenforceable, such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms had the invalid provision eliminated. An Post shall not be deemed to have waived the application of any term or condition in these Terms unless such waiver is expressed in writing and signed by an authorised officer of An Post.
15 Jurisdiction and Applicable Law
15.1 The Irish courts will have exclusive jurisdiction over any claim, dispute or difference between you and us (including non-contractual disputes or claims) arising from, or related to, your visit to the Site, use of the Service, any Content or other material published or uploaded to the Service, or otherwise arising from or relating to the Site, the Service or these Terms.
15.2 These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Ireland.
16 Notices
16.1 Any notices under these Terms that you send to us must be in writing and must be provided by personal delivery or by sending the notice by registered post to An Post, PostRewards, General Post Office, O’Connell Street Lower, Dublin 1, D01 F5P2. You may not send us notices by email. Any such notice shall be deemed to have been received by us upon delivery if served by hand or upon confirmation of delivery by An Post if delivered by registered post.
16.2 Any notices under these Terms that we send to you will be sent via email to the current email address associated with your Account. Such notices will be deemed to be received by you when our email computer program indicates that the email has been sent to you. It is your responsibility to ensure that you update your email address associated with your Account if your email address changes. We may also send notices to you by personal delivery and registered post, in which case, such notices shall be deemed to have been received by you upon delivery if served by hand or upon confirmation of delivery by An Post if delivered by registered post.